Wednesday, February 3, 2010
Samsung LN40A650 40-Inch 1080p 120Hz LCD HDTV with RED Touch of Color This instant

I purchased the Samsung 40" 650 LCD Touch of color TV. Everything arrived within a week, the trouble started when dealing with Zip Installiation Service. At first contact, they were very helpful and frendly. The install consisted of assembly of a TV stand, hooking up the TV to my surround system as well as the VCR, CD player and Cox Cable box and moving my current TV downstairs which required two men. The time set for the installiation was scheduled for 11 AM on Thursday. AT 3:30 I called Zip and was told they would contact the installer and he would call me back. After another phone call to Zip, the installer arrived about 6:30 PM, alone. He left, job not completed, at 1:30 AM. Another trip to complete the install was set for the next Monday. Calling Zip each day thru Wednesday afternoon resulted in no call backs. Finally at 6:30 PM Wednesday the installer came with help to move the TV downstairs. When I ask him if he was going to do the rest of the install he showed me his paperwork said only to move the TV. He was very nice and completed the install except he had nothing to bundle the wires together as advertised.
I paid $527.00 for the installiaton service. I have since found I could have had it done locally for half as much and done in one day.
Jim
The problems, I feel, all resulted in paperwork that was not prperly written so the installer knew what had to be done. I would never use Zip Installiation again and do not recommend anyone doing so. Get more detail about Samsung LN40A650 40-Inch 1080p 120Hz LCD HDTV with RED Touch of Color.
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