Samsung LN40A650 40-Inch 1080p 120Hz LCD HDTV with RED Touch of Color Top Quality

First let me state that this review is NOT about the TV. I have the TV hanging on my wall now, and I am writing this review using my computer that is hooked up to it. This review is about Amazon and the shipping that I received.

June 27th - I order the TV.
June 30th - Amazon ships the TV.
June 30th to July 5th - TV goes from Cincinnati, OH, to Columbus, OH.
Somewhere between July 5th and July 13th - TV gets lost in shipping between Columbus and Los Angeles.

That was the summary. Now for a bit more detail.

I ordered the TV on June 27th, to which they took 3 days to actually get it shipped out. Ok, no big deal, should be here in maybe 5-7 days. 5-7 days later it has shipped a grand total of 95 miles. An average of 14 or so miles a day; I could probably carry it that fast. On July 2nd, CEVA (the shipping company) called me to tell me I should be receiving it on July 7th - NICE! July 7th comes around and I get no call by mid afternoon, so I call them. They haven't received the TV in Los Angeles yet (250 miles south of where I am), and that they are scheduled to receive it on the 7th in LA, have it shipped to the third party company on the 8th, and I will have it on the 9th. Tuesday the 8th, I call them to make sure that their story was straight, and the woman tells me they have it in LA, and it's going to the third party shipping, and I will have it on Wednesday, the 9th (same story I got before). Wednesday the 9th, and I haven't gotten a call by mid afternoon. I call CEVA, they say they never recieved the TV in LA, and that it's supposed to come in to LA on Wednesday, ship to third party shipper on Thursday, and I will receive it on Friday, the 11th. Ugh, ok - it was free shipping, I guess I get what I pay for. I call on Thursday to verify their story again, and again the woman says they haven't received it in LA. Lets keep in mind, it's now the 10th of July (past the day Amazon estimated I would get it), and I ordered it on the 27th. CEVA doesn't know where the TV is, and they have a specialist looking for it.

So, CEVA doesn't know where it is, and I have no idea when I'll get it, all the meantime Amazon already has my money.

I call CEVA on Friday, and a woman tells me the exact times that it was scanned in at LAX, and that it was on it's way to the third party shipper to come up North where I am, I will receive it on Sunday. I call Sunday to verify, and the SAME woman tells me that they don't deliver on Sundays, and my time window is 1PM to 5PM on Monday (today). UGH, ok, finally I'm getting it. Wait, my phone is ringing. CEVA, 20 minutes after I got off the phone with this woman, is calling to tell me that they don't know where the TV is and that it's lost, and to call Amazon for a replacement. This sucks.

I call Amazon for a replacement, and they tell me that they can't ship it quickly, that it's going to go through the same shipping company, and that it will take 7-10 business days. Screw that, canceled my order, refund of money. Went to best buy and spent $200 dollars more on it total (I get a corporate discount through the company I work for, plus it was on sale). I can't say any less for the quality of shipping, and professionalism of the customer service by a company that represents Amazon.

As for the TV, it's EXACTLY what I was expecting - amazing. It's exactly what I wanted in every aspect. Works great in every way that I have used it thus far. 5/5 star for TV, 0/5 star for Amazon/CEVA.

Sorry for length, like the title says, Amazon did not deliver, literally. /end rant.Get more detail about Samsung LN40A650 40-Inch 1080p 120Hz LCD HDTV with RED Touch of Color.