Friday, January 22, 2010

Samsung LN40A650 40-Inch 1080p 120Hz LCD HDTV with RED Touch of Color Immediately


I am very happy with this TV. It looks great off or on.

I spent a lot of time reading purchaser reviews of this product on this site and others before I bought it. I also went to a physical store to do a little direct evaluation of my own. Now that I have it set up and working for a couple of weeks I can tell you that I am not disappointed. The picture is beautiful, the User Manual and On-screen Menu are straightforward and easy to follow.

In particular, I love the sharpness of the picture and the beautiful color. I did do a little bit of adjusting to get it the way I thought it should be, but that is normal.

On the negative side I have only minor issues. The speakers, while not too bad, are really not good enough for my liking. After I get past the shock of the initial cost, I will buy a compatible surround sound unit to bolster the sound. Also, there is a setting in the Sound Menu called TruSurroundXT that is supposed to simulate surround sound with only two speakers. While this does not really simulate surround sound, it does improve the sound by increasing the depth of the sound a bit. Unfortunately, this can only be set to On for the time the TV is on- it resets to Off when you turn off the TV and you have to reset it again when you turn it back on. I have written to Samsung support about this twice but have not heard anything at all from them about a way to keep this on. Is Samsung's support system lacking? Even an acknowledgement of receipt of the support request would be nice. We'll see.

The White Glove delivery service was a little confused and confusing at first as the driver and the dispatcher seemed to work independently and in conflict I was called by the dispatcher to schedule an appointment after the driver had already done so. When I called to check before the delivery, the dispatcher knew nothing about it and no delivery was scheduled nor did one arrive. To their credit, the dispatcher scheduled a delivery for me ASAP and all then went very smoothly. Really, a small glitch, but somewhat frustrating at the time.

I would definitely recommend this set to anyone.

P.S. I received an email reply to my second support query today that advised me to call in to talk to a technician about the TruSurroundXT problem I described above. The first tech tried but had to send me upstairs to a second level tech. I was told here that I am in need of a firmware update to correct this problem. To their credit- they are sending me, free of charge, a thumb drive with the update that I can plug into the TV. The only problems I have remaining about this is that 1) they seem to have ignored my first email, 2) they have no information about this on the web support site, although other firmware updates are listed. Since this has been a known problem for a few weeks, I would have been saved a fair amount of searching, etc. if I had seen this announced and then known what do do.

In all, this is not a big problem and they are handling it well enough. I would buy this TV again, no doubt.Get more detail about Samsung LN40A650 40-Inch 1080p 120Hz LCD HDTV with RED Touch of Color.

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